KnowledgeWise - Knowledge Management Services

Review the resumes
of KnowledgeWise staff and associates

Knowledge management is the function of supporting the overall success of an organization and its employees and associates, in the areas of:

information organization to support creation, capture, reuse, and distribution;

organizational processes to support the capture and reuse of information;

proactive communications and incentives to promote capture and reuse;

sponsored communities that promote knowledge sharing; and

technologies that support all of the above.

The effective application of knowledge management in an organization reaps the following benefits:

Improved quality and thoroughness of new solution development, through the reapplication of approaches proven in previous experiences;
Improved speed of development of new solutions, due to a culture of reuse wherever possible, and invent anew only when necessary;
Minimized reinvention of existing solutions, through the accessibility of previously-developed solutions and a culture of reuse; and
Improved employee contentment, through connection with communities of shared interests, increased personal satisfaction with achieved results, and added personal enjoyment within a culture of sharing results.

To achieve these benefits, KnowledgeWise provides the following knowledge management services that deliver results in the areas listed above.

All such services can be scaled and adjusted to the size, maturity, and situation of an organization.

Definition of a knowledge management strategy for the organization, in support of senior management;
Definition of the information taxonomy for the organization, to support information capture and access;
Creation of organization-specific templates for that support content generation within the taxonomy;
Design and initial implementation of websites, newsletters and other communications vehicles, to promote knowledge management participation;
Organization and kickoff of communities of practice, to promote knowledge sharing within selected disciplines;
Selection and configuration of technologies that the knowledge management activities; and
Guidance to organization staff in the usage of the templates and technologies.

KnowledgeWise knowledge management consulting services can fit into an organization in at least the following three ways:

As a staff position, reporting directly to the President / CEO, or to the Vice-President or Director of Operations, Engineering, or IT;
As an interim project or program manager, leading a knowledge management initiative; or
As a functional or line manager, with some organizational management responsibilities and part-time knowledge management responsibilities.